DEPOSIT

All service requests of Lavaughan Studio Photography require a 50% non-refundable deposit and signed agreement to hold your event date and rental items listed in the agreement.  Rental orders will not be reserved until the deposit and signed contract are submitted.   The non-refundable will be applied to the final balance of your order.  The final payment for your rental order is due day prior reserved date at drop off or pick up.  If the balance of your rental order is unpaid before your event, we reserve the right to cancel the reservation for lack of payment and your deposit is forfeited.

 

LENGTH OF USE

Excluding holidays, all rentals are for use within specified hours on the same day. Items are normally delivered and picked up on the same day. Customers will be notified appropriately.

 

DELIVERY & PICKUP

• No credit will be given for unused items once delivered.

• Please be sure the event venue is ready for entry and set up on the scheduled delivery date and time. If the venue is inaccessible or unprepared when we arrive, the client will incur an additional handling fee, based on the added time required to deliver the items.

• If you cannot deliver the rental items, the items may be taken back to our studio. Thereafter, the client will have to make arrangements for delivery and pickup of items, which will result in an additional charge of $25.

• Lavaugah Studio Photography expects that the client will inform us if a delivery involves labor intensive load in and out, i.e., elevator and narrow stairs. The client is responsible for advising of any delivery challenges to avoid additional fees.

• Clients should not remove rented items from the delivery location without written permission from Lavaughan Studio Photography

• All rented items should be made available to Lavaughan Studio Photography on the pickup date, time, and location noted in the signed agreement to avoid additional rental charges for each day the equipment is unavailable.

• Rental items should only be released to Lavaughan Studio Photography  staff who have the proper identification and documentation.

• Rental items will not be delivered to an outdoor location and left in inclement weather.  If your event is outdoors, you must have an established backup plan to protect the rental items from damaging elements.  If the rental items are damaged due to improper care and weather protection, the card on file will be charged the replacement cost for EACH item damaged.

 

DELIVERY FEE

Our delivery fee begins at $25.  The delivery fee is calculated based on the number of items, bulkiness, and delivery location.  Check our social media page for specials, which may include no delivery fee when services are booked by a specified date.

 

SET UP

• This fee includes the set up or installation of the rented items provided by Lavaughan Studio Photography only. Fees are based on the total number of items, assembly time, and decor intensity. We do not install or decorate with items that were not provided by Lavaughan Studio Photography.